
Everyone has an area
Customers sit in an area rather than in somebody memory of the neighbourhood.
Areas hold your customers and routes hold your riders. Delivery days decide who gets water when, and the route is prepared before anyone loads up.

Someone works out who is due today, tells each rider where to go, and hopes nobody in the far lane is skipped again.
When the person who knows the areas is away, the morning falls apart.
A house at the end of a lane is skipped and nobody notices until the complaint comes.
Two riders cover the same street while a third area waits until tomorrow.
Customers belong to an area, so a household always sits somewhere on the map of your business.
Riders are put on routes, and the customers in those areas become their stops.
The day route is ready before dispatch, so nobody leaves the plant working out where to go.




Customers sit in an area rather than in somebody memory of the neighbourhood.
A rider is assigned to a route, and that route decides the stops he sees.
The days a customer is due are part of the setup, not a daily decision.
The day is prepared before dispatch, so the plant is not planning at the gate.
Move a customer or a rider and the day lists follow the change.
An area is where a customer sits. A route is what a rider is assigned to run. Customers belong to areas, and riders work routes across them.
Yes. Move the customer and the day lists follow, so the next prepared route shows the stop where it now belongs.
Delivery days are part of how a customer is set up, so the prepared route only shows the household on the days it is actually due.

Put your areas, routes and delivery days in place, and let each morning start from a prepared day.
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