Today at a glance
The deliveries a rider has marked today, without a phone call to ask him.
Rider management software for water suppliers
Add a rider, assign him a route, and watch the day fill in. Each rider sees his own screens and nothing belonging to anyone else.
You manage the team by phone call
You ring one rider to ask where he is, another to ask what he collected, and you still cannot compare last month against this one.
01
The day is invisible
Until the riders come back, nobody at the shop knows how much of the route is done.
02
Performance is a feeling
You judge a rider on the last complaint you heard, not on what he did all month.
03
Everyone sees everything
One shared login means a rider can wander into customers and figures that are not his.
From new hire to a full day
Add him
The rider gets his own login, so his work is his own and stays separated from the rest.
Give him a route
He is assigned to a route, and the customers on that route become his day.
Watch it fill
Today deliveries appear as he marks them, so the shop can see the route moving.
The rider record, end to end
Performance over a period
Pick a period and read how the rider did across it, rather than by last week impression.
Salary history
What the rider has been paid over time sits on his own record, ready to open.
Route assignment
Move a rider to a different route and his day list changes with him.
His screens only
A rider sees his own work. The rest of the business does not open for him.
Assigning routes and tracking riders
Can a rider see other riders customers or figures?+
No. A rider only gets his own screens. His route, his deliveries and his own record are what open for him, and nothing wider than that.
What happens when I assign a rider to another route?+
You change his route assignment and his day list follows. The customers on the new route become the stops he sees the next morning.
How do I track rider daily performance fairly?+
Open his performance for a chosen period rather than the last few days. It is read from the work already recorded, so it is evidence rather than an opinion.
The rest of the rider day
Give every rider a route and a record
Set your team up once, and the day stops arriving as a stack of paper in the evening.
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