Reversible, never deleted
An adjustment can be reversed and stays on the record. Nothing disappears from the history.
Customer ledger and dues software for water supply
Every customer keeps a ledger, and dues are delivered minus deposits minus adjustments. Each part can be opened and read straight back to the household.
Nobody can prove the outstanding balance
A figure written in a khata is only as good as the memory behind it. When it is questioned, there is nothing underneath it to show.
01
A number with no story
The khata gives a total but not what made it, so a disputed figure turns into a negotiation.
02
Discounts vanish
A rebate given at the door is remembered for a week, then argued over for a month.
03
Bad debt looks like cash
An amount you gave up on gets crossed out, and the books quietly count it as collected.
From a question to a clear answer
Open the customer
Deliveries, deposits and adjustments sit together in one place, in the order they happened.
Give a discount
A rebate is entered as an adjustment against that customer, so the reason stays attached to it.
Settle or write off
Money collected lowers the dues. Money given up is booked as a loss, not as a payment.
Rules the ledger will not bend
A write off is a loss
Giving up on an amount is recorded as a loss, and it never counts as money collected.
Balance per customer
One household paying ahead can never cover another household arrears.
Reasons travel with the entry
Why a discount was given stays next to the discount, ready for the next question.
Ready to read aloud
When a customer asks, you open the record and go through it with them.
Questions about dues and balances
How is a customer dues figure worked out?+
Delivered, minus deposits, minus adjustments. Nothing else feeds it. Because those three parts are kept separately, you can always show which one moved the balance.
Can I remove an adjustment I entered by mistake?+
You reverse it rather than delete it. The original entry and the reversal both remain, so the history of the account stays complete.
Is a write off counted as money recovered?+
No, and this matters. A write off is booked as a loss. Your collection figures only ever show money that actually came in.
What feeds and follows the ledger
Answer the balance question in one screen
Move your khata into a record that can be opened, explained and corrected without rubbing anything out.
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